سياسة الخصوصية

This policy applies to www.alhadaftech.com and related business enquiry channels (forms, email, and calls) operated by Al Hadaf Technologies Pvt Ltd (“Al Hadaf”, “we”, “us”).

It covers website visitors, prospective clients, and contacts who share information with us. Project delivery may also be governed by a statement of work (SOW), non-disclosure agreement (NDA), or master services agreement (MSA). If a signed agreement conflicts with this policy on client project data, the signed agreement prevails for that engagement.

Controller / business entity: Al Hadaf Technologies Pvt Ltd. Primary contact: sales@alhadaftech.com. Offices include New Delhi (India), Sharjah (UAE), and Bareilly (India). Details are listed on our Contact and About pages.

Depending on how you interact with us, we may collect:

• Identity and contact details (name, email, phone, company, role) when you submit forms or email us.
• Project and business information you choose to share (requirements, documents, credentials needed for delivery).
• Technical and usage data (IP address, browser type, device, pages viewed, approximate location derived from IP) for security and site performance.
• Cookie and similar technology data as described in the Cookies section.

We generally do not seek sensitive personal information (such as health data, biometrics, or religious beliefs) via the website. If you voluntarily send such information (for example in a CV), you consent to our processing it as needed to respond to your request.

• To respond to enquiries and provide proposals or support.
• To deliver contracted software, AI, web, mobile, and related services.
• To operate, secure, and improve our website and communications.
• To comply with legal obligations and enforce our terms.
• With your consent where required for optional marketing communications.

We use cookies and similar technologies that are necessary for site operation and, where used, performance analytics to understand aggregated traffic (for example which pages are visited most often). Analytics data is used to improve the site and is not sold to third parties for advertising.

We do not intentionally set advertising, retargeting, or behavioural profiling cookies for third-party ad networks. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Materials you provide for an engagement (source code access, content, credentials, business data) are treated as confidential and used only to perform the contracted work, unless you instruct otherwise in writing. Access is limited to personnel and subprocessors who need it for delivery, support, or security.

We do not sell personal data. We may share information with:

• Service providers who help us operate (hosting, email, collaboration tools, analytics) under appropriate confidentiality and security expectations.
• Professional advisers or authorities when required by law or to protect our rights.
• A successor entity in connection with a merger, acquisition, or restructuring, subject to continued protection of personal data.

We serve clients across the Middle East, Europe, and the USA, with delivery teams in India and an office in the UAE. Information may be processed in these locations. Where we transfer personal data internationally, we take steps appropriate to the context of the transfer and any contractual commitments with you.

We retain personal and project-related information only as long as needed for the purposes described above, including legal, accounting, and dispute-resolution requirements, or as specified in a client agreement. Enquiry records that do not convert to a project are typically retained for a limited business period and then deleted or anonymised.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; please use strong unique passwords for any credentials we share and notify us promptly of suspected unauthorised access.

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or object to certain processing. Contact sales@alhadaftech.com with enough detail for us to verify and respond. We may decline requests that are unlawful, frivolous, or would impair others’ rights or our legal obligations.

Our website and services are directed to businesses and professionals, not to children. We do not knowingly collect personal information from children under 16. If you believe we have received such information, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will change when we do. Continued use of the website after an update constitutes acceptance of the revised policy where permitted by law.

Privacy questions: sales@alhadaftech.com. You may also use the Contact page on this website.