Shipping & Delivery

No Physical Shipping

We do not deliver or ship any physical goods. Our products and services are delivered digitally through online deployment, email, or secure links. We do not use any courier or postal service unless specifically agreed upon in writing.

Modes of Delivery

Services are typically delivered via:

• Uploading directly to your live server, hosting panel, or domain.
• Emailing deliverables like source code, admin credentials, PDFs, reports, or other files.
• Sharing links via Google Drive, Dropbox, or similar secure cloud platforms.
• Providing credentials to access your custom software or admin dashboard.

Delivery is considered complete once the files or access credentials are handed over to the client or deployed to the client’s live environment.

Delivery Timelines

The estimated delivery timeline depends on the project scope and is always specified in our proposal or agreement. Typical timelines may include:

• Website Design & SEO setup: 7 to 21 business days
• Custom Software & ERP/CRM Solutions: 15 to 45 business days
• Mobile App Development: 30 to 60 business days

Timelines may vary depending on feedback cycles, payment status, and the timely provision of content or approvals by the client.

Delays & Dependencies

Al Hadaf Technologies is not liable for delivery delays caused by:

• Late payment or pending milestone clearances.
• Delay in providing content, images, domain access, or required inputs by the client.
• Third-party delays (e.g., hosting service providers, domain registrars, external API providers).
• Any change in project scope or new features requested by the client midway.
• Force majeure events like server outages, network failures, or natural calamities.

We will, however, keep you informed throughout the process and provide regular progress updates.

Client Responsibility

To ensure timely delivery, clients are expected to:

• Provide complete and accurate project inputs on time.
• Respond to feedback and review requests within agreed timeframes.
• Ensure hosting, server, and domain details are correctly shared.
• Test and acknowledge the completion of work promptly.

Once the project is delivered and approved, Al Hadaf Technologies is not responsible for any modifications or code changes made by the client or third parties.

Proof & Support

Once your project has been deployed live, files shared via email/cloud drive, or credentials provided, it will be deemed as successfully delivered. A confirmation email or approval message from your side will act as the final sign-off.

We provide limited-time free support after the final delivery to address any bugs or minor corrections (as mentioned in your contract). After that, any extra work is treated as a new requirement and charged accordingly.